Returns & Exchanges Policy

At Ajmal KSA, we strive to ensure your complete satisfaction with every fragrance purchase. If you are not entirely satisfied, you may return or exchange unopened and unused products within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Log in to your account or contact our customer support team via email to submit a return request with your order number.

• 2.
  Quality Check Verification

  Ensure the product remains in its original packaging, sealed, and unused to qualify for a successful return or exchange.

• 3.
  Package Collection

  Our courier partner will contact you within 48 hours to schedule a pickup of the item from your registered address.

• 4.
  Refund Processing

  Once the item reaches our warehouse and passes inspection, your refund will be processed back to your original payment method within 7-10 business days.